Big Changes for Keystone Homebrew
Dear Keystone Homebrew Customers,
It is with deep regret I am announcing the pending closure of our Bethlehem location, after nearly 15 years of serving the terrific customers of the Lehigh Valley. In these times of changing market forces, plentiful craft breweries, and the prevalence of online shopping, we have determined that having two locations is not a sustainable way to operate our business. That said, we still plan to maximize the convenience of your homebrew shopping experience. Please read on to learn how!
Transition Period
Until March 24, we will continue to stock our Bethlehem store with essential brewing and winemaking supplies, and we will be offering discounts on various products that are outside of our core product lines. We will also be selling our forklift, refrigerators, gondola shelving units, and other fixtures. Please stop by for pricing or to make an offer.
Montgomeryville Store
We will continue to operate our flagship Montgomeryville location, and we hope to be remain your homebrew store of choice! Some of the Bethlehem staff will be moving to our Montgomeryville store, and Judy will be taking over as the new Montgomeryville manager, so you’ll receive exceptional service as always. We will be merging our customer databases as part of the transition which means all credits, deposits, and gift certificates issued in Bethlehem will be transferred to our Montgomeryville store (and can be applied to online orders).
New Website
In a few weeks we will be launching a fully revamped, mobile-friendly website with improved search functionality and a silky smooth shopping experience. If the drive to Montgomeryville is inconvenient, you can count on exceptionally fast, accurate, and personalized service from our first-rate shipping team. Most orders ship the same or next day, and the vast majority of our products qualify for $7.99 flat rate shipping. Stop by our Bethlehem store during the transition period, and receive an exclusive coupon: 20% off your first order through the new website!
Bonn Place Pickup
Our good friends at Bonn Place Brewing have offered to serve as a spot for our customers to pick up their Keystone web orders on a weekly basis once our Bethlehem location closes. We have to work out the details, but our intent is to make your purchases be available for pickup on the same day each week. If the logistics work out, we plan to keep this as a free service. Thank you, Bonn Place!
New Product Line
We are excited to announce that we are now an official vendor of the full line of spectacular products from Spike Brewing! We are one of only a handful of homebrew stores in the country to have the privilege of working with Spike. We think you’ll love their thick-walled kettles and fermenters, the wide range of accessories with sanitary TIG welds, and the superior quality of all their products. All Spike orders over $100 will ship for free!
This is a time of change in the industry, and we recognize the need to adapt so we can continue to offer the great service and selection that have always been our hallmark. I appreciate your support over the years and into future, and I welcome any discussions or questions with you may have. Ferment on!
Yours Truly,
Jason Harris
President
Keystone Homebrew Supply